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Oct 26 CSG | Men’s Mental Health at Work and Neuro-Inclusion

Our October Community Support Group: a conversation on men's mental health ahead of Men's Health Awareness Month, and three practical answers for line managers on neuro-inclusion.

The October Community Support Group, Wednesday 28 October 2026

Our October Community Support Group came in two halves. Claire Gray opened with practical answers to the questions line managers ask most about neuro-inclusion. Then Stevie Ward, JP Palmer and Matthew Lock had an honest conversation on men's mental health, to help organisations prepare for Men's Health Awareness Month in November.

Neuro-inclusion for line managers | Claire Gray

Claire Gray, Founder of NeuroTalent at Work

Claire is a neuro-inclusion management strategist. Her work focuses on line managers, many of whom were promoted for being good at their role and given little support for managing people. She took the three questions that come up every time she trains managers and gave a practical answer to each.

  • When someone hasn't disclosed. Don't name a condition. Describe what you're seeing and ask how you can help them work at their best. Better still, make "how do you work best?" a standing question in every one-to-one, onboarding and training session, so nobody gets singled out.
  • Before a performance conversation. Check whether adjustments have been reviewed. Barriers change, and an adjustment that didn't work may mean the wrong barrier was identified.
  • Do adjustments lower the bar? No. Adjustments are a legal duty under the Equality Act, and they level the playing field without changing the standard. For each stage of a recruitment process, write down which job skill it tests. If you can't, change the stage.

Useful links:

A conversation on men's mental health | Stevie Ward, JP Palmer and Matthew Lock

Hosted by Matthew Lock, this conversation looked at the expectations placed on men to be strong and successful, what that does at work, and what courage looks like in practice.

Stevie Ward, Keynote Speaker, Executive Coach and former Leeds Rhinos captain

Stevie founded Mantality, the men's mental health movement, in 2016. He talked about how fear often shows up as control and the need to be right, and how that gets in the way of real connection. As captain at Leeds Rhinos, he helped the team move from a list of values on a wall to behaviours everyone agreed and held each other to, such as picking a teammate up off the ground after a tackle.

Useful links:

Joe "JP" Palmer, Head Coach at The Floken Academy and former British Army Officer

JP served with the Parachute Regiment and the Red Devils freefall team. He talked about grief, and how keeping busy for everyone else meant he never processed it. He also talked about suppressing fear in performance environments, and why courage now looks like texting a mate to ask for a chat.

Useful links:

Matthew Lock, Co-Founder of Outliers Wellbeing and Includability's Wellbeing Partner Expert

Matthew talked about wearing the mask of "the wellbeing guy" while struggling below the surface. His practical point for employers was that organisations say they want psychological safety and human-centred leaders, but manager KPIs rarely point back to culture. If it matters, measure it and reward it.

Useful links:

Questions from the room

Do men use sport or being part of a team to find deep connection and trust?

Often, yes. JP added that this is one reason transitions, ageing and leaving those identities behind can be so hard. One attendee who coaches an under-18s football team said many of his players are looking for connection and a consistent, positive role model.

How can HR help managers encourage men to open up before they reach breaking point?

Sara Matthews, drawing on her time at Chelsea FC, suggested taking people out of the pack for a coffee and an ordinary conversation about how things are going. Matthew added that managers need time for proper one-to-ones, and that organisations should measure and reward that time.

If this conversation brings anything up

  • Samaritans, free, 24 hours a day: 116 123
  • CALM (Campaign Against Living Miserably): 0800 58 58 58, 5pm to midnight every day
  • Your organisation's Mental Health First Aiders or Employee Assistance Programme

What is the Includability Community Support Group?

The Includability Community Support Group is a free monthly online session for HR, People, inclusion, wellbeing and culture professionals, and anyone working to build better workplaces. Hosted by Dave Holby-Wolinski, each session brings together practitioners to share what's working, and the aim is one thing you can take back and use straight away. Speakers educate, they don't sell, and questions go in the chat.

  • When: last Wednesday of every month
  • Time: 10:30 to 11:30am UK time
  • Where: online, on Zoom
  • Cost: free, and open to anyone in your organisation

Join the next Community Support Group

Next up: the 2026 Includability Awards

There's no Community Support Group in November. Join us instead for the 2026 Includability Awards, online at 10:30am on Wednesday 25 November.

Register for the 2026 Includability Awards

About Includability

Includability is a UK B Corp workplace culture business. We partner with organisations to build inclusive, diverse, mentally healthy, evidence-based workplace cultures by developing Cultural Roadmaps. A Cultural Roadmap shows an organisation what's working, where the gaps are and what to do next across six pillars: Diversity and Inclusion, Mental Health, Wellbeing, Sustainability and Impact, Talent Management, and Leadership and Governance.

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